logoAmerican-based appliance manufacturer KitchenAid specializes in producing high-quality kitchen appliances. The company started several decades ago and was recently bought by Whirlpool. Known for their reliability, KitchenAid appliances are found in homes across Canada. Since no appliance is immune to wear and tear, repairs are inevitable. When you need professional KitchenAid appliance repairs, don’t settle for less than the best. Call Capital Appliance Repair right away for speedy and reliable service. Our experts will ensure that your appliance is back in working order without delay – and if we can’t fix it, no one can. 

 

Why choose Capital Appliance Repair for your KitchenAid appliances?

 

Capital Appliance is dedicated to giving you the best service possible, backed by a true passion for what we do and an eye for quality appliance repair. Our expert team of adept technicians is licensed to repair all major appliances, and can even offer advice on improving your product’s longevity! We understand that malfunctioning or broken products cause stress and frustration, so we’re here to be part of the solution – not the problem. When you notice an issue with your KitchenAid fridge, stove, dishwasher, or other appliance, it can be a huge relief to know our experts will solve it. We are available 7 days a week across Ottawa and always arrive promptly, and our experts are stocked with tools and backup parts to perform repairs on the spot.

Capital Appliance achieves a quality of service that truly sets us apart. Our team works quickly, but we never neglect the small details – which is why all of our repairs are backed by our satisfaction guarantee. You made the right decision by choosing a KitchenAid appliance – now trust us to fix it for you. 

 

KitchenAid Fridge Repairs

Your fridge is the most important appliance of all. Without it, you will be unable to keep food fresh and safe to eat. When you notice a problem with your fridge, call us right away at (613) 454-1577. Our team specializes in KitchenAid fridge repairs and will address your concerns as soon as we arrive so that you won’t have to suffer the cost and inconvenience of restocking.

 

KitchenAid Stove Repairs

Your KitchenAid stove makes cooking a dream and it’s also an essential part of your kitchen – which is why a faulty stove can turn your life upside down! We understand, and that’s why we’re available 7 days a week. Call our team – we’ll arrive with the tools needed to repair your stove right away!

 

KitchenAid Dishwasher Repairs

Once you have used a KitchenAid dishwasher, cleaning dishes by hand is simply no longer an option! Thanks to Capital Appliance Repair, you don’t have to deal with a faulty dishwasher. Our goal is to arrive promptly and complete the repair on our initial visit.

 

KitchenAid Oven Repairs

There is nothing quite like the smell of your favorite food filling a kitchen. Unfortunately, if your KitchenAid oven is faulty, your cooking will have less than desirable results. That’s why you shouldn’t delay – call us right away for urgent oven repairs you can trust!

 

Professional KitchenAid appliance repair

New KitchenAid appliances can be expected to function for a fairly long period of time. Unfortunately, that’s not always the case. Parts can become worn, and will need to be fixed. Reliable repairs are at the heart of what we do at Capital Appliance Repair, and they’re essential if you want to extend the life of your appliance. We’re confident in our ability to provide fast and effective service – that’s why we back all repairs with our satisfaction guarantee.

 

KitchenAid Fault Codes

In many cases, failure codes are the result of a faulty timer (ERC or Electronic Range Control). In some instances, the code may indicate another fault when your KitchenAid timer is to blame. Our team is experienced in resolving timer repairs, as well as other faults. Call us at (613) 454-1577 to speak with one of our experts today!

 

Kitchen Aid Range / Stove / Oven Fault Codes

  • Failure Code
  • Fault Code Description
  • Solution

4 Digit Failure Codes (for 2 digit codes see below)

F1 – E0 EEPROM communication error

  1. Disconnect the power for at least 30 seconds.
  2. Re-apply the power and watch for at least one minute.
  3. If the code re-appears, replace the control board (also called ERC or clock).Note: This applies to all F1-E… codes except F1-E3.

F1 – E1

  • EEPROM checksum error

F1 – E2

  • UL A/D error(s)

F1 – E4

  • Model ID error

F1 – E5

  • Calibration shifted

F1 – E6

  • Latch signal mismatch error

F1 – E9

  • Stack overflow

F1 – E3

Wiring harness cavity size doesn’t match previously stored value. The “Cavity Size Select” jumpers in the wiring harness indicate a cavity size which is different from that which the control was previously configured for.

  • Inspect the jumpers in the harness to make sure they agree with the actual oven size.

F2 – E0 Shorted keypad (also called touch pad)

  1. Check the keypad connector for firm connection (keypad connects to control board).
  2. Press CANCEL. If the error code returns after 60 seconds, replace the keypad (touch pad or membrane switch). Some models incorporate keypad in the control board as one unit. In this case, replace control board (ERC or clock).

F2 – E1

  • Keypad cable unplugged

F2 – E5

  • Cancel key drive line open

F2 – E6

  • Cancel key drive line open

F3 – E0

  • Oven temperature sensor (RTD) opened (upper oven, if double oven)
  • Replace the oven temperature sensor (RTD)
  • Note: Applies to all F3-E… codes.

F3 – E1

  • Oven temperature sensor (RTD) shorted (upper oven, if double oven)

F3 – E2

  • Oven temperature is too high (Cook mode)

F3 – E3

  • Oven temperature is too high (Clean mode)

F3 – E4

  • Oven temperature sensor (RTD) opened (lower oven, if double oven)

F3 – E5

  • Oven temperature sensor (RTD) shorted (lower oven, if double oven)

F3 – E6

  • Warming drawer sensor open

F3 – E7

  • Warming drawer sensor shorted

F4 – E1

  • Meat probe malfunction – shorted
  • Problem possibly with the probe, receptacle, or probe circuit. Check the probe. Look for a pinched wire. Look for condensation or contamination on the probe receptacle.
  • Replace probe if everything else checks out ok.

F5 – E0

  • Door switches do not agree (condition exists when door switch is closed indicating an open door, and latch switch is closed indicating a locked door)

1. If the door is latched:

  1. A. Disconnect the power from unit.
  2. B. Check the wires and connectors from control to the door switch, then from the door switch to control. If there is no damage to wires and all connectors are okay, proceed to step C.
  3. C. Replace the door switch.
  4. D. Re-apply power.
  5. E. Press and hold any key down for 1 minute to clear the F5 failure code from memory. F2 will appear. Press CANCEL and watch for 1 minute to ensure operation is correct.

2. If the door not latched:

  1. A. Disconnect power from unit.
  2. B. Check the wires and connectors from control to the latch switch, then from the latch switch to control. If there is no damage to wires and all connectors okay, proceed to step C.
  3. C. Repeat steps A and B for the door switch.

3. Measure the door switch (door open = switch open small low voltage terminals). Replace the switch if defective.

4. Measure the latch switch (unlatch = switch open, CAUTION – oven light contacts are closed). Replace the switch if defective.

5. If the corrections are made in any step, reconnect power to control. Press and hold any key for 1 minute to clear R failure code from memory. F2 will appear. Press CANCEL and watch for 1 minute to make sure operation is correct.

6. If the failure remains, disconnect power and replace control.
Note: Applies to all F5-E… codes.

F5 – E1

  • Self-clean latch will not lock

F5 – E2

  • Latch during CLEAN error

F5 – E5

  • Self-clean temperature not reached within 45 minutes.

F5 – E6

  • Door is open, but latch is locked

F5 – E7

  • Self-clean latch will not unlock

F6 – E0 Return line not connected

  • If the switch pulse return line is not connected, the electronic control will display F6 within 60 seconds after power up. Replace control.

F7 – E1 Common switch wire is defective

Common wire (+5VDC) to latch switch, and to door switch is shorted to chassis ground or neutral. Double ovens have two of each switch and one common wire.

  • Check the connections at control and at the latch switch and door switch.
  • If all the connections are good, then check the individual switches as outlined for the F5 failure.
Telephone:
Service Areas:

Ottawa, Nepean, KanataStittsville, Gloucester and the surrounding area.